We are open Monday-Friday 10am - 5:30pm and Saturday 10am-4pm. | Details | Hide

Customer Service

Contact Us

Persnickety
2078 Main Street Madison, MS 39110
Monday: 10 - 5:30 Tuesday: 10 - 5:30 Wednesday: 10 - 5:30 Thursday: 10 - 5:30 Friday: 10 - 5:30 Saturday: 10 - 4:00 Sunday: Closed

Ordering

To place an order just make your selection, fill your shopping cart and check out. Or call us at (601) 853-9595 during our normal business hours. Our skilled representatives will be happy to assist you.

Order Confirmation
After placing your order you will be sent an order confirmation via e-mail.

Payment

Sales Tax
There is a 7% sales tax on orders shipped to Mississippi addresses. Tax is charged on shipping charges when the item is shipped to a Mississippi address. All other states are tax exempt.

Forms of Payment
Visa, Mastercard and American Express

Privacy

When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please message us.

Shipping & Delivery

Shipping fee is 8% of the order total (excluding tax) plus $12.00. This excludes furniture, rugs, etc.

We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call (601) 853-9595 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Express Shipping
If you need express shipping, please call (601) 853-9595 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.

Delivery Surcharges ($)
Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

Special Services

Personal Shopping
Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Gift & Bridal Registry
At Persnickety, we pride ourselves on providing registrants with a unique experience and special individual attention. Please call for a consultation with our Registry Consultant. You are also invited to create your registry online here.

Gift Cards & Certificates
Gift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything. Purchase a gift card here.

Merchandise Pricing & Availability

We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.

If a product's price is higher than our website's stated price (aka our website has the wrong price for an item), we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

Returns & Exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 30 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.

A gift can be returned for exchange only.

All sales final on special orders.

Return the product to: 2078 Main Street, Madison, MS 39110 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.

Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

For other information on returns, please call (601) 853-9595.

Damaged Goods Policy

We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier: UPS: 800-742-5877.

Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.

We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.

Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.

About Persnickety

Persnickety is the flagship shop of our family-owned and operated company, Foresquare LLC. When we say family owned and operated, we mean that we all work here full-time and are available 24/7. This illustrates the personal commitment we have always made to serve our customers well, making their shopping experience as we would like it ourselves: easy and rewarding. We now make the same commitment to serving our customers online, and are pleased to have you visit PersnicketyShops.com today. Selecting unique and desirable gifts and home furnishings is nothing new to us. Persnickety was started over a decade ago, and is considered one of the premier gift shops in the South, with numerous local and regional awards. Whether your décor is traditional or modern, elegant or casual, you will find an amazing collection for you to select from. But we will never rest on our laurels, and will continue to diligently seek the latest in unique gifts, accessories and furnishings for every budget. We would also like you to know that we make a special effort to feature items which are created in Mississippi, including potters, authors, artists, chefs and makers of fine furniture. Persnickety never stops growing. One example is our offerings in the Persnickety Bride section. Even though we are considered one of the regional centers for Bridal Registry, we continue to increase and improve your selection. We are always mindful of what new brides are looking for, and make every effort to have it. Another example of our continued growth is our Persnickety Baby section for newborns and toddlers, selecting unique and whimsical items, but of fine quality, and with that Persnickety “look”. And with, of course, constant attention to the safety of the child. And finally, our Persnickety Gourmet section has an expanding offering, while specializing in international cookware, cutlery and utensils of superior quality, combined with the best of local flavor. If this sounds like your kind of place to shop, you can do so right here at PersnicketyShops.com. We would also like to issue you a special invitation to come by Persnickety in Madison, Mississippi. There are many exclusive offerings here that we cannot place online. Until then, enjoy your shopping experience at PersnicketyShops.com, and please let us know how we can make it even better. We greatly value your ideas, and your business. A sincere thank you from our family to you. We believe that doing anything exceptionally well requires commitment and perseverance. The results of such efforts are those things that enjoy high regard and stand the test of time. We are driven to provide exceptional selections, for you and your home, which combine design integrity, the finest materials, painstaking craftsmanship, recognized value and devoted personal service. Anything less would not be worth the effort. We thank you for allowing us to serve you.